Privacy Policy

Introduction

This privacy policy explains how we collect, use, and protect your personal information when you use our website and services. We are committed to protecting your privacy and handling your data in accordance with UK data protection laws.

Information We Collect

We collect information that you provide directly to us when you:

• Submit an inquiry form or request information about our services
• Communicate with us via email or other channels
• Attend consultations or property viewings
• Engage our services

This information may include your name, email address, property preferences, budget information, and any other details you choose to provide.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Identify suitable properties that match your requirements
• Communicate with you about our services and your property search
• Improve our services and website functionality
• Comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Your consent when you submit information through our website
• Performance of a contract when we provide services to you
• Legitimate interests in operating our business and improving our services
• Legal obligations where required by law

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Property owners and managers when facilitating viewings or negotiations on your behalf
• Professional advisors such as solicitors when required for contract review
• Service providers who assist with our business operations, under strict confidentiality agreements
• Law enforcement or regulatory authorities when legally required

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Once information is no longer needed, we securely delete or anonymize it.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information in certain circumstances
• Object to processing of your information
• Request restriction of processing
• Request transfer of your information to another organization
• Withdraw consent where we rely on it for processing

To exercise these rights, please contact us at [email protected].

Cookies

Our website uses cookies to improve your browsing experience. For detailed information about our cookie usage, please see our Cookies Policy.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Information

If you have questions about this privacy policy or our data practices, please contact us at:

Email: [email protected]
Address: Berkeley Square House, Berkeley Square, Mayfair, London W1J 6BD, United Kingdom