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GDPR Compliance

Last updated: August 2026

Our Commitment to Data Protection

We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains how we comply with these regulations and your rights under them.

Data Controller Information

We are the data controller for the personal information we collect and process. Our contact details are:

Email: [email protected]
Address: Berkeley Square House, Berkeley Square, Mayfair, London W1J 6BD, United Kingdom

Lawful Basis for Processing

We only process your personal data when we have a lawful basis to do so. The lawful bases we rely on include:

  • Consent: You have given clear consent for us to process your personal data for specific purposes, such as when you submit an inquiry form.
  • Contract: Processing is necessary for the performance of a contract with you, such as when we provide property search services.
  • Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, provided your rights do not override those interests.
  • Legal obligation: Processing is necessary to comply with legal obligations.

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded or excessive.

Right to Rectification

You have the right to request that we correct information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data under certain conditions, particularly where we rely on legitimate interests.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Right to Withdraw Consent

Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, though this may be extended by two further months if your request is complex.

You will not have to pay a fee to access your personal data or exercise most other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

Data Processing Activities

We process personal data for the following purposes:

  • Providing property search and advisory services
  • Responding to inquiries and communications
  • Managing client relationships and service delivery
  • Improving our services and website functionality
  • Complying with legal and regulatory requirements

Data Security Measures

We have implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Secure storage of personal data
  • Access controls and authentication requirements
  • Regular security assessments and updates
  • Staff training on data protection obligations
  • Confidentiality agreements with service providers

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and the purpose for which it was collected.

International Data Transfers

We do not routinely transfer personal data outside the United Kingdom. If such transfers become necessary, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on individuals.

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay. We will also notify the Information Commissioner's Office (ICO) within 72 hours of becoming aware of a breach where required by law.

Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with UK GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk

Updates to This Information

We may update this GDPR compliance information from time to time to reflect changes in our practices or legal requirements. Please review this page periodically for updates.

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